This refund policy applies to all purchases made through wabisab.io, including Orbit AI credits, the Ouroboros Max4Live device, and any other products sold by Drink This Media / Michael Rosenberg.
Due to the nature of digital downloads, all sales of the Ouroboros Max4Live device are final once the download link has been accessed. If you have not yet downloaded the product and wish to cancel, contact us within 48 hours of purchase.
If the product does not work as described or has a technical defect, we will provide a full refund or replacement at our discretion.
AI credits purchased for Orbit are non-refundable once consumed. Unused credits may be refunded within 14 days of purchase if:
To request a refund, email [email protected] with your order details.
If you were charged incorrectly or experienced a duplicate charge, contact us immediately at [email protected]. We will investigate and issue a full refund for any confirmed billing errors within 5 business days.
Email [email protected] with:
We aim to respond to all refund requests within 2 business days.
Questions about this policy? Email [email protected].